Terms

Terms of service

This terms of service is a working draft shared for transparency. It has not completed legal review and is not yet in effect. The final version will be published here before the beta opens.

Who can use Ellomii

You must be at least 18 years old and able to agree to these terms where you live.

An AI, not a person

Companions are AI systems. Their replies can be wrong, and they are not a substitute for professional medical, legal, financial or mental-health advice.

Acceptable use

No illegal activity, harassment, attempts to create sexual content involving minors, impersonation of real people without consent, or attempts to break the service or its safeguards.

Plans and credits

Credits are units for using features, not money. Rates are shown before use, and a reply that fails is not charged. Credits bought on the website are one-time purchases through Stripe; they do not renew and do not expire. If a payment is refunded, the unused credits from it are removed. Store purchases follow Apple and Google refund rules.

Ending your account

You can delete your account at any time from the app or from the delete-account page.